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Service / Platforms & Integrations

Connect the tools you rely on
into one calm, coherent platform.

We design APIs, integration layers and internal platforms that turn scattered systems into a single, reliable backbone – without fragile glue code and mystery scripts.

From payments and CRMs to booking engines and analytics, we make your tools talk to each other cleanly, securely and predictably.

Talk about integrations Back to all services
Third-party APIs Internal platforms Data sync & webhooks
No more “if that one Zap fails, everything breaks.”

We treat integrations as first-class citizens with proper contracts, queues, retries and monitoring – not as hidden scripts nobody remembers.

  • Clear API contracts and versioning.
  • Resilient webhooks and queues for async flows.
  • Dashboards for sync status and error rates.
Designed for resilience, not luck System integrations
Who this is for

Your product runs on a patchwork of tools that rarely agree.

We’re a fit if you have multiple systems – billing, CRM, product, support – and you’re tired of data drifting, manual exports and “don’t touch that integration” fears.

  • SaaS teams connecting billing, app usage and support.
  • Marketplaces linking vendors, payments and logistics.
  • Ops-heavy businesses centralising data from many tools.

Our aim: a single, well-designed integration layer that wraps your tools into a platform – instead of a pile of one-off scripts.

SaaS & product teams
Connect billing, licensing, usage metrics and support into one reliable view – instead of 5 dashboards and 10 spreadsheets.
Partners & reseller platforms
APIs and portals for partners to place orders, access assets and sync data back into your core product.
Operations-heavy businesses
Glue together ERPs, warehouse systems, shipping and tracking to reduce manual copying and status-chasing.
Data & reporting teams
Reliable ingest pipelines and clean APIs so your data team can focus on insight, not fixing broken imports.
What we do

API design, integrations and internal platforms – as one coherent architecture.

We don’t just “hook up some APIs”. We design the overall flow of data and events between systems, then implement it in small, safe steps.

Integration architecture first
API & contract design
We design clear, well-documented APIs and data contracts so teams know exactly how to talk to your platform – and what to expect back.
Third-party integrations
Connect payment gateways, CRMs, marketing tools, booking engines and more – with retries, backoff and monitoring baked in.
Events & data pipelines
Event streams, queues and batch jobs to move data reliably between systems without overwhelming any single component.
Identity, auth & SSO
Single Sign-On, token-based auth and permission models that keep access secure and manageable across your stack.
API-first thinking where it matters.

When your product relies on integrations, APIs are not just “developer details” – they’re part of your value proposition. We design them to be understandable, stable and long-lived.

Fewer breaking changes over time Easier partner onboarding
Day-to-day, this looks like:
  • Shared diagrams of how systems talk to each other.
  • API specs in human-readable format (e.g. OpenAPI).
  • Test environments for integrations to play safely.
  • Error dashboards with clear owners and actions.
How we work

From unknown spaghetti to a clear integration map.

We don’t rip everything out overnight. We map what exists, fix the riskiest pieces first and move toward a cleaner platform step by step.

01
Map & audit
We catalogue your systems, data flows, integrations and pain points. You’ll finally have a single picture of “what talks to what”.
02
Design contracts & flows
We propose clearer APIs, data contracts and event flows, then prioritise which ones to introduce or stabilise first.
03
Implement & test in slices
We implement integrations in small, testable pieces – using sandboxes, feature flags and fallbacks to keep risk low.
04
Monitor & evolve
We set up monitoring, alerts and documentation, then help you iterate as new tools or partners come into the picture.
Stack

We work with the tools you already use (and a few we trust).

We don’t force a specific integration platform or vendor. Instead, we make careful choices around standards, queues and observability.

If your team already has preferences or tooling, we’ll build on that – not fight it.

API styles & patterns
REST APIs GraphQL (where appropriate) Webhooks & event streams
Queues & messaging
Message queues (e.g. SQS) Pub/Sub systems Batch sync jobs
Common third-party tools
Payment gateways CRMs & marketing tools Support & ticketing systems
Security & access
OAuth2 / JWT tokens SSO & identity providers Signed webhooks & HMAC
Examples

What “better integrations” looked like for others.

SaaS integrations
SaaS
From three dashboards to one product view

Billing, in-app usage and support data brought together into a single internal platform for a B2B SaaS team.

Impact: Customer success time-to-insight dropped from 20 minutes to under 2 minutes.

Partner platform
Partners
Partner API & portal for resellers

New API and portal so resellers can create accounts, manage plans and pull reports directly, instead of emailing spreadsheets.

Impact: Support tickets for basic partner requests reduced by ~60%.

Ops integrations
Operations
Logistics stack with fewer manual syncs

Integrations between warehouse, shipping and tracking providers, plus a small internal “status hub” for operators.

Impact: Manual CSV imports dropped to near zero; fewer “where is this order?” escalations.

Platforms & integrations FAQs

Questions teams ask before we touch their systems.

Integrations feel risky because they connect many moving parts. Our job is to reduce that risk and make changes visible, testable and reversible.

You don’t need perfect documentation before you talk to us – mapping the current reality is part of the work.

Not necessarily. Sometimes the right move is a small internal “hub” service, better APIs or a queue in the middle – not a full rebuild. We’ll map options and start with the highest-impact, lowest-risk steps.

We assume APIs will sometimes fail. That’s why we use queues, retries with backoff, idempotency keys and clear error logging – so failures are contained, visible and recoverable, not silent data corruption.

We try to avoid unnecessary lock-in. When we recommend vendor-specific features, we’ll explain the trade-offs – and design our own layer so you can swap pieces later with less pain if needed.

Absolutely. We often work alongside in-house teams as the “integration and platform” specialists – designing the architecture, implementing core patterns and then helping your team extend and maintain them over time.

Want your tools to feel like one platform instead of ten tabs?

Share a quick overview of the systems you use today and where it hurts. We’ll reply with a clear integration map and suggested next steps – not a one-size-fits-all pitch.

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